Before purchasing a vintage item, please make sure to check pictures for holes, age spots, discolorations along with checking measurements in each item's description. Label sizes do differ from actual sizes on vintage clothing.
Our vintage items are one of a kind and cannot be exchanged for another one of the same kind. Our custom tees can be exchanged for another size, only if the item has not been worn.
Please note: We don't put a gender on most of our clothing. Some shirts button to the right others to the left. The same goes with our jeans. Please consider this before checkout. If you need to exchange an item, send us an email at firstname.lastname@example.org and send your item to: The Bowery Vault 2905C Gallatin Pike Nashville, TN 37216, United States.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: The Bowery Vault 2905C Gallatin Pike Nashville, TN 37216, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.